Last Updated: 01/03/2024
Welcome to RoomList! By accessing or using our website or services in Lisbon, Portugal, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they affect your legal rights.
1. Acceptance of Terms
RoomList provides a platform for property owners or official renters (“Owners”) to list rooms for rent or sublet and for individuals (“Guests”) to book accommodations in Lisbon, Portugal, for mixed-term stays. By using RoomList, you agree to these Terms and Conditions and any policies referenced within, including terms that limit our liability and require individual arbitration for any potential legal disputes.
2. Services
RoomList acts as an intermediary, facilitating bookings and payments between Guests and Owners. We are not a party to any agreement directly between Guests and Owners. Our platform allows Owners to post listings, and Guests to book accommodations, subject to the terms outlined herein.
3. User Obligations
Owners must ensure their listings are accurate, up-to-date, and comply with local laws and regulations. Owners are responsible for the cleanliness and maintenance of their property.
Guests agree to respect the property and terms of their stay as agreed upon with the Owner. Guests are responsible for leaving the accommodation in the same condition as they found it.
4. Financial Terms
Payments: Guests will pay for their bookings through RoomList. Payments are held in escrow until the end of the stay, after which RoomList will release 95% of the funds to the Owner. RoomList retains a 5% commission to cover transaction fees and operational costs.
Cancellations and Refunds: Cancellation and refund policies are set by the Owners and must be clearly stated in their listings. RoomList will process refunds according to these policies. RoomList reserves the right to return the funds held in escrow to the Guest if after booking, the accomodation turns out to be different from the images or description shown. In the event of a refund, the 5% commission is forfeited by the Guest.
5. Limitation of Liability
RoomList is not responsible for any loss or damage as a result of a booking. While we facilitate transactions between Guests and Owners, any disputes must be resolved directly between the involved parties.
6. Indemnification
Users agree to indemnify and hold harmless RoomList, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of the platform, your violation of these Terms, or your violation of any rights of another.
7. Modification of Terms
RoomList reserves the right to modify these terms and conditions at any time. Your continued use of the platform after any such changes constitutes your acceptance of the new Terms.
8. Governing Law
These terms shall be governed by the laws of Portugal. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.
9. Contact Us
For any questions regarding these Terms and Conditions, please contact us at [Insert Contact Information].
By using RoomList, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them.